Client Launch | June 27, 2016

We all know what it’s like to repeat your name and address to three different customer service reps before getting put on hold again. That’s where Gladly comes in. Their talented team is reinventing the contact center, and helping agents be the heroes they’ve always aspired to be.

Character partnered with Gladly for brand strategy, naming, visual identity, website and product UI.

See it all at