Program Manager | October 16, 2018

Program Manager (NY)

Character is a creative agency with a passion for launching, rejuvenating and propelling brands. Our goal is to create lasting and meaningful relationships with our client’s audiences through smart thinking and intelligent design. Over the years Character has been fortunate to partner with some of the world’s most renowned and revered brands, from Nike, Amazon and Android to Uber, GoPro and Facebook. Today, we've expanded our portfolio to include companies both large and small. Many of our clients are disruptive, early-stage companies with amazing visions to fundamentally change the lives of their consumers, such as Rocksbox, Molekule and Teforia. Character is looking for a smart, organized and self-motivated full-time Program Manager for our New York office. This position requires someone that is both assertive and emphatic and has a passion for delivering world-class creative solutions that solve complex business challenges.  


    • - Build and maintain meaningful and consultative relationships with clients while also managing internal creative teams to make sure all projects meet and exceed client expectations
    • - Lead client meetings and presentations; capture accurate, detailed notes and action items to share with teams
    • - Create and manage project schedules, timelines, resources, and creative briefs
    • - Manage project budgets, track expenses, send invoices and process payments
    • - Provide detailed project statuses and tracking reports
    • - Manage various vendor relationships
    • - Proof documents and route materials
    • - Work with business development team to draft new business proposals and assist on new business initiatives


    • - Bachelor's degree in Business, Marketing, Communications or related field
    • - 5+ years experience in account/project management or marketing experience in an agency or in-house environment
    • - Strict attention to detail and timely execution
    • - Ability to manage multiple projects concurrently
    • - Knowledgeable of the branding and creative development process spanning strategy, branding, print, packaging, retail, web and mobile
    • - Excellent written, leadership, problem-solving, analytical and verbal communication skills
    • - MS Office (including Word, Excel, PowerPoint)
    • - Keynote
    • - Creative Suite CC, a plus
    • - Basecamp, Teamwork, and/or other project management platforms, a plus
    • - Studiometry, a plus
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